Moalajah FZC, Ajman UAE

200 persons at the service of the Ajman Emirates. No matter the water or utility challenge or goal, Veolia works with cities to assess, design and develop the best solutions.

Established in 2006, Moalajah is a leading wastewater operations and maintenance company situated in the UAE. As a joint venture between Veolia and the Belgian construction group, BESIX, our company capitalizes on the expertise of its shareholders to deliver (in-house capabilities) a wide range of end-to end services solutions.

  • 90,000 clients
  • 10,500 connections
  • 310 km of gravity sewer and connection pipes, 30 km of rising mains
  • 21 pumping stations (ranging from 10 l/s to 1000 l/s)
  • 1 wastewater treatment plant of 75,000 m3/d capacity

 
Priority objectives

  • Provide a proper commissioning of the sewerage plant
  • Ensure performance & optimize maintenance
  • Set up customer billing and collection (connection fees and service charges)
  • Develop customer care center (registration, queries, complaints)
  • Collection and update of customer data

 
Tailored solutions

  • Implementation of a quality, safety and environmental management system
  • Recruitment and train technicians and customers’ agents
  • Implementation of a communication plan to inform the public on the works and services delivered by the ASPCL
  • Establishment of a 24/7 call center
  • Optimize the management of assets with hydraulic modeling and GIS 

 

  • Bill delivery
  • Customer care
  • Key account management
  • Call center
  • Construction of new sewers
  • CCTV inspections
  • Repair of broken gravity sewers
  • Repair of damaged pressurized mains
  • Preventive sewer cleaning
  • Emergency cleaning of blockages
  • Preventive maintenance of pumping stations
  • Plant operations
  • Laboratory analysis
  • Hydraulic modeling
  • GIS-based sewer asset management

21 pumping stations (ranging from 10 l/s to 1000 l/s)

1 wastewater treatment plant of 75,000 m3/d capacity

For more information about Moalajah FZC