WHY WE ACT
Ecological Transformation, that is our purpose
At the heart of Veolia's mission lies a profound commitment to human progress and sustainable development, particularly vital in the Near and Middle East region where environmental challenges intersect with rapid economic growth and urban development.
Our purpose transcends traditional business objectives, embedding itself deeply in the fabric of regional sustainability and social progress. In this dynamic region, where water scarcity meets growing population demands and where traditional energy-based economies are transitioning toward sustainable futures, Veolia's purpose takes on special significance. We recognize our role as not just a service provider, but as a transformative force in shaping sustainable communities and supporting national visions for development.
WHAT WE OFFER
Commitment through GreenUp, our strategic program
Veolia Near & Middle East implements the Group's GreenUp strategic program (2024-2027)
through three transformative pillars, delivering high-impact solutions for a sustainable future:
DECARBONIZATION
Towards Net Zero CO2
In order to combat climate change, Veolia is developing solutions that decarbonize lifestyles and production methods, as well as its own activities for its clients and the Group. Local renewable or low-carbon energies, sorting, recycling and recovery of waste, contribute to the strategic autonomy of the regions and to reducing their carbon footprint.
Our commitment: +30% CO2 e. erased (scope 4) in 2027 compared to 2024 and emission reduction trajectory compatible with 1.5 °C warming (scopes 1 and 2)
REGENERATION
Towards 100% restored
Climate change and the intensive exploitation of natural resources are causing them to become increasingly scarce, putting pressure on strategic supplies. To preserve and regenerate water and material resources, we are developing solutions for adaptation and resilience such as recycling of wastewater, plastics and strategic metals.
By developing a circular economy in this way, Veolia is protecting people's quality of life and local economic activity.
Our commitment: 1.5 bn m3 of fresh water saved in 2027
DEPOLLUTION
Towards Net Zero untreated pollutants
To meet the crucial challenges of polluted resources and deal with the growing emergence of new pollutants, Veolia is mobilizing its expertise to treat water, degraded soil and waste, particularly the most hazardous, thus contributing to the health of populations and the protection of our environment.
Our commitment: 9 Mtons of hazardous waste and pollutants treated in 2027
HOW WE DO IT
Multifaced performance to create value with and for our stakeholders
To implement its purpose, Veolia adopted in 2020 a tool for in-depth transformation: multifaceted performance.
This is a tool that guides the management of the Group's activities in a search for balance between 5 performance dimensions:
economic and financial, commercial, human resources, social and environmental. The same level of attention is paid to each of these dimensions to ensure a maximum sustainable impact.
We combine ESG excellence with multifaceted performance to drive ecological transformation, measuring success through both financial and non-financial indicators for sustainable value creation.
Multifaceted performance implemented
in a contract in Jordan, where every drop counts
🇯🇴 Samra, in Jordan
In one of the world’s most drought affected regions we operate a state of the art water facility providing water to local communities while having almost no carbon impact.
Our societal impact is demonstrated through providing 3.6M people with access to sanitation services and achieving 100% water reuse for irrigation.
For environmental sustainability, we've achieved 95% Power Recovery and enhanced biodiversity by planting 45,000 bushes, 500 trees, and 1,000 seedlings on site.
Our commitment to client satisfaction is reflected in our 90% Customer Satisfaction Survey (NPS) score.
We prioritize employee development with approximately 25 hours of training per employee in 2024, and our strong internal engagement is evidenced by a 92% engagement rate in 2023 VOR and 100% participation in 2024 VOR. We actively promote gender equality through women empowering initiatives in hiring, promotion, and training.
*Voice of Resourcers (VOR) is an annual and internal that allows employees to share their feedback, concerns, and suggestions about their work experience, team dynamics, and organizational practices with management in a structured and confidential manner.